Privacy and data protection

This privacy statement explains how we collect, use and disclose any information you provide via this website.

Whenever you use this site, you consent to the collection, use, and disclosure of your information in accordance with this privacy statement.

Belfast City Council is committed to fulfilling its responsibilities under the Data Protection Act 1998. We are a registered data controller and take appropriate steps to protect your privacy and information.

Website information

This site is owned, managed and operated by Belfast City Council.

Our address is:

Belfast City Hall
Belfast
BT1 5GS

This statement covers www.belfastzoo.co.uk only.

If you have any queries about this site, you can contact us at:

Corporate Communications
Belfast City Hall
Belfast
BT1 5GS
Email: webmaster@belfastcity.gov.uk

Ways that we collect information

Some areas of this site require you to actively submit information in order to benefit from specific features, such as online forms.

You will be informed at each of these information collection points what information is required and what information is optional.

Some of this information may be personal data (information that can be uniquely identified with you, such as your name, address, email address or telephone number).

We only collect such information when you choose to supply it to us, and it is processed in accordance with the Data Protection Act 1998.

Information is also gathered without you actively providing it, through the use of various technologies and methods such as Internet Protocol (IP) addresses and cookies. These methods do not collect or store personal information.

An IP address is a number assigned to your computer by your Internet Service Provider (ISP), so you can access the Internet.

We collect IP addresses for the purposes of system administration and to audit the use of this site. Each time you log onto this site and each time you request one of our pages, our server logs your IP address.

Although we log your session with us, we will not normally link your IP address to anything that can enable us to identify you. However, we can and will use IP addresses to identify a user when we feel it is necessary to enforce compliance with our rules or terms of service or to protect our service, site, users or others.

A cookie is a piece of data stored locally on your computer and it contains information about your activities on the Internet.

We use cookies on this website to track users' progress through the site, allowing us to make improvements based on usage data. The information in a cookie does not contain any personal information.

Once you close your browser, our access to the cookie terminates.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

If you choose not to accept the cookie, this will not affect your access to the majority of information available on our website.

The Internet Advertising Bureau (IAB) website provides in-depth information about cookies.

Monitoring of email

We may monitor your email and other online communications with Belfast City Council (this includes any Belfast City Council member of staff).

Any such monitoring will take place in accordance with the law.

Web statistics

We use log files generated by our web servers to analyse site usage and statistics but the files do not identify any personal information.

Log file analysis helps us to understand usage patterns on this site and to make improvements to our service.

Disclosure

We may use information you provide via this site to improve the content, to customise the site to your preferences, for research, to communicate information to you or for marketing purposes, if you have requested it, and for the purposes specified in this privacy statement.

We do not disclose any information you provide via the site to any other individuals or organisations (third parties) except where such disclosures are necessary to fulfil our service obligations to you, in which case we will require such third parties to agree to treat your information in accordance with this privacy statement, or where required by applicable laws, courts orders or government regulations (for example, to prevent or detect crime), or where you give us permission to do so.

Access to and correction of personal information

We will take all reasonable steps in accordance with our legal obligations to update or correct your personal information in our possession that you submit via this site.

You have a right to ask to see details of any personal information that we hold about you.

To do so, contact:

Corporate Communications
Belfast City Hall
Belfast
BT1 5GS
Email: webmaster@belfastcity.gov.uk

Security

Belfast City Council has a legal duty to protect your confidentiality. We take all appropriate steps to protect any information you submit via our website, in accordance with legislation such as the Data Protection Act 1998.

Care is taken to protect your personal information as you transmit your information from your computer to this site and to protect such information from loss, misuse, and unauthorised access, disclosure, alteration or destruction.

We use leading technologies and encryption software to safeguard your data, and operate strict security standards to prevent any unauthorised access to it.

Where you use passwords, ID numbers, or other special access features on this site, you also have a responsibility to take reasonable steps to safeguard them.

Links to other websites

This site contains links and references to other websites.

This privacy statement does not apply to those sites and we encourage you to read the privacy statement of every website you visit.

Changes to our privacy statement

We will post details of any changes to our privacy statement on this website to help make sure you are always aware of the information we collect, how we use it and in what circumstances, if any, we share it with other parties.

This privacy statement was last updated in November 2008.