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The zoo team become ‘world hosts’

Date: 13 Mar 2017

World Host

Belfast Zoo is one of Northern Ireland’s oldest and most popular visitor attractions and we have achieved this through our visitor-inspired ethos.

The entire zoo team has recently completed the WorldHost customer service training programme, which now means that Belfast Zoo will become a recognised WorldHost attraction.

Zoo manager, Alyn Cairns, said “In recent years, Northern Ireland has entered the global spotlight. Being a world host site allows us to showcase Belfast and deliver impeccable customer service. We want our visitors to have a first-class experience every time they visit and at the heart of this is our passionate staff, whether they are welcoming visitors to the zoo, interacting with visitors at feeding time or even delivering our keeper for a day programmes. I am delighted that we will now be a recognised WorldHost site.”