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Listen up: Free zoo audio tours available for the first time!

Date: 06 Aug 2019

boy looking at animals

Belfast Zoo is delighted to offer brand-new audio tours for the first time.

To enhance visitor experience, Belfast Zoo has launched its first free audio tour. The free tour can be downloaded to visitor’s phones via the CloudGuide App and will allow visitors to explore more about the zoo’s 120 species and conservation activities including over 60 breeding programmes.

With the use of their own mobile devices and the free CloudGuide App, available for both Android and iOS devices, visitors can explore more of Northern Ireland’s oldest and most popular visitor attractions, Belfast Zoo. The audio tour is currently available in English and lasts around 35 minutes in total, however visitors can enjoy the tour at their own pace and in their own desired order with the help of an interactive built-in map.

By downloading the free CloudGuide App on their mobile devices or scanning the QR code displayed at the Zoo’s service desk, visitors can enjoy a unique auditory experience. This new audio guide reveals a vast array of fun facts and detailed overviews of featured animals at the Belfast Zoo over 33 stops, making it a useful source of learning and providing an educational experience. In addition, the CloudGuide App allows all users the ability to provide real-time feedback about their experience, as well as saving their favourite points of interest when they leave the zoo. This allows visitors to stay connected at all times and have access to what they learnt throughout their visit in order to create lasting memories.

Belfast Zoo’s Commercial Support Officer, Ashleigh Fox, said: “We are delighted to offer free audio tours of Belfast Zoo for the first time. This interactive experience allows visitors to explore more of the zoo at no additional cost and at their own pace. The CloudGuide App is easy to use, doesn’t require any hired equipment and can be used with the comfort and ease of visitors’ own phones. The audio tours are a perfect addition to our daily keeper talks and animal feeding times, allowing visitors to learn more about our 120 species and conservation efforts including over 60 collaborative breeding programmes.”

Alongside providing an additional learning experience, the new audio tour is a welcome addition to the efforts to make Belfast Zoo accessible and fun for all. Other accessibility initiatives include regular ‘Quiet Hours’, an annual ‘Sensory Day’ event, wheelchair-accessible transport and SignVideo, an interactive video call service allowing individuals with hearing requirements the ability to communicate with front of house staff through a remote interpreter.