Belfast Zoo
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Wheelchair and mobility access

We are an accessible visitor attraction so visitors with wheelchairs and mobility requirements can relax and enjoy their day.

Belfast Zoo is located on a beautiful hilltop site on the northern edge of Belfast. We are situated on Cave Hill which dominates the local skyline and provides unrivalled views across Belfast Lough.

However, we recognise that the terrain of our site can be challenging for some of our visitors. Use the information and resources below to plan and enjoy your visit.

We offer

  • free disabled parking spaces at the top end of our car parks*
  • free entry for carers (terms and conditions apply)
  • free wheelchair hire (subject to availability)
  • zoo-mobile - an accessible buggy for travel around our site (subject to availability) 
  • accessible toilets

* Blue badges must be properly displayed on the vehicle dashboard with the side showing the wheelchair symbol facing forward.

Plan your route

The zoo is designed in a number of loops and walks to provide flatter areas after each uphill climb.  The different walks range from flat to steep gradients throughout the 55 acre site. 

To help you navigate the more challenging hill routes, we have created a free zoo map which details each walk based on the level of difficulty. By following the map and with a little planning, you’ll be able to see the majority of the enclosures around the zoo.

Zoo-mobile

The ‘zoo-mobile’ is an accessible vehicle that can carry one wheelchair user and three non-wheelchair users or five non-wheelchair users. 

The vehicle is available to book on Friday, Saturdays and Sundays in June, July and August. Advance booking is advised. There are two options available: 

  • an inclusive tour or 
  • the hilltop drop-off service

Find out more about the zoo-mobile and book today

Wheelchair hire

Manual wheelchairs are available at the zoo. Please call us on 028 9077 6277 to check availability and to reserve one. The wheelchairs are booked on a first come, first served basis and you will receive a confirmation email to state your booking is confirmed. You must bring this confirmation with you on the day of your visit.

Hire a wheelchair online

 
Wheelchair loan terms and conditions and safety guidelines

Download our wheelchair hire terms and conditions.
Download our wheelchair hire terms and conditions. (PDF - 225KB)

Scooters 

Due to the steep hills on site, we can’t provide electric scooters.  You are allowed to use your own electric scooter at your own risk and you must ensure that it is suitable for the terrain. You will need to sign a disclaimer at the zoo entrance and follow the recommended route. 

Disabled Go website

For more information about accessibility at Belfast Zoo, visit our profile information at www.disabledgo.com