Facilities
You'll find details of all our facilities, and their location in the zoo, here.
Toilets
Our toilets are located at the:
- main zoo entrance
- Ark Café
- elephant and giraffe walk
- Mountain Tea House.
Disabled toilets
All our toilets have wheelchair access.
Baby changing facilities
Baby changing facilities are located in the Ark Café.
Recycling facilities
Permanent recycling banks are located in the main car park. The banks are suitable for glass and plastic.
Unwanted clothes can be left at the zoo's reception desk where they are used for animal enrichment activities with our chimpanzees and gorillas.
Mobility scooters
We have a limited number of electric mobility scooters for customer use.
You must be a member of Shopmobility in order to use the scooters and your membership card is required on admission to the zoo.
They are free to use but must be booked in advance by calling us on 028 9077 6277 (extension 201).
Please call Mandy Smith at Shopmobility on 028 9080 8090 for more information on how to become a member of Shopmobility.
Due to essential maintenance and repair, scooters may not always be available.

